Solution
Give every shopper a personal associate, 24/7.
Conversimple voice agents answer product questions, solve "where is my order," and drive upsells with real-time access to your catalog, OMS, and loyalty data. Customers feel heard immediately, whether they call, tap a widget, or respond to an outbound reorder reminder.
AOV lift
+12%
Suggest complements based on cart + history.
Order deflection
70% self-service
Handle tracking, returns, and exchanges instantly.
Channels
Phone + widget + button
Meet shoppers wherever they convert.
Product concierge
Answer compatibility, size, and availability questions with live inventory data.
Order support
Look up orders, edit addresses, and trigger returns/refunds in one call.
Revenue moments
Upsell warranties, re-engage abandoned carts, or reward loyalty tiers.
Retail journeys we automate
Pre-purchase confidence
Educate shoppers about specs, fit, and promotions right from the PDP.
Integrates with PIM, reviews, and knowledge bases.
Post-purchase care
Answer WISMO, enable exchanges, or trigger repair workflows.
Update orders via Shopify, Magento, or custom OMS.
Retention & loyalty
Outbound reorder calls, subscription renewals, or VIP alerts.
Combine with SMS/email for multi-touch campaigns.
Why ConverSimple
Personalization
1:1 conversations
Agents remember past purchases and loyalty preferences.
Speed
Real-time integrations
API hooks to inventory, shipping, and payments in-flight.
Scale
Peak-proof
Spin up agents for drops, holiday peaks, or flash sales.
Give shoppers instant answers and irresistible recommendations.
Conversimple keeps your brand voice consistent while driving revenue across every touchpoint.