Solution

Compassionate healthcare voice agents for intake, triage, and follow-ups.

Conversimple augments your front desk with AI that understands symptoms, books appointments, collects insurance data, and delivers reminders with bedside-manner level empathy. Patients get answers within seconds while your staff focuses on in-person care.

Triage speed

< 60 sec

Capture vitals & urgency with structured prompts.

Accuracy

Function calling

Call EHR, scheduling, or billing APIs safely.

Channels

Inbound, outbound, widget

Be reachable where patients already are.

Appointment concierge

Check clinician availability, verify insurance, and confirm bookings end-to-end.

Symptom triage

Structured protocols assess severity, escalate emergencies, or recommend virtual care.

Care-plan follow-up

Outbound agents nudge patients about refills, labs, or recovery check-ins.

Designed for real healthcare workflows

Intake & registration

Collect DOB, insurance, consent, and chief complaint before a patient arrives.

Send data to Athenahealth, Epic, or your custom system via APIs.

Care coordination

Route to the correct department or telehealth queue with warm transfers.

Escalate with full transcript and priority tags.

Compliance-ready reminders

Automate refill reminders, pre-op guidance, or chronic care check-ins.

Document every outreach attempt for audit trails.

Why ConverSimple

Reliability

Built on Elixir/OTP

Telephony-grade uptime for critical patient conversations.

Precision

Structured protocols

Design guardrails for HIPAA, consent, and escalation rules.

Experience

Human-first tone

Customizable empathy, translation, and bedside manner.

Put a trusted digital front desk on every phone line.

From first call to post-visit follow-up, Conversimple keeps your patients informed and your staff focused.